Thank you for shopping with RishVeda. We are committed to delivering your astrology and spiritual products safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festivals, promotional offers, or peak seasons, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across India. If international shipping becomes available, the website will be updated accordingly.
3. Delivery Time
Estimated delivery timelines are:
- Metro Cities: 3–5 business days
- Other Cities and Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free shipping offers will be clearly mentioned on the website and may be subject to minimum order value requirements.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation message or email containing your tracking details, allowing you to monitor the status of your shipment.
6. Delivery Attempts
Our courier partners will make delivery attempts according to their standard delivery procedures. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.
7. Incorrect Shipping Information
Please ensure that your shipping address, contact number, and other delivery details are accurate at the time of placing your order.
RishVeda is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
8. Damaged or Missing Items
If you receive a damaged package, defective product, or if any item is missing, please contact us within 48 hours of delivery.
To help us resolve the issue promptly, kindly provide:
- Your order number
- Photos of the product
- Photos of the packaging
- A brief description of the issue
9. Delayed Deliveries
While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control, including:
- Natural disasters
- Severe weather conditions
- Transportation disruptions
- Government restrictions
- Courier service delays
In such cases, we appreciate your patience and understanding.
10. Contact Us
For any shipping-related questions or assistance, please contact us:
RishVeda
Email: rishvedadivine@gmail.com
Phone: +91-9426258602