Thank you for shopping with RishVeda. We strive to provide genuine astrology products and a satisfying shopping experience. Please read our Refund, Return & Exchange Policy carefully before making a purchase.

1. Return Eligibility

You may request a return only if:

  • The product is damaged during delivery.
  • You receive the wrong product.
  • The product has a manufacturing defect.

To be eligible for a return, the product must:

  • Be unused and in its original condition.
  • Include all original packaging, labels, accessories, and invoice.
  • Be reported within 7 days of receiving the order.

Damaged / Defective Product Policy

“If you receive a damaged, defective, or incorrect product, please contact us within 12 hours of delivery.”

Also mention the evidence required for claims, such as an unboxing video and clear photographs,

2. Non-Returnable Products

The following items cannot be returned or exchanged:

  • Used or damaged products caused by improper handling.
  • Products damaged after delivery.
  • Customized or personalized astrology products.
  • Products purchased during clearance or special sale events (unless damaged or defective).
  • Gift cards or promotional items.

3. Exchange Policy

We offer exchanges only in the following situations:

  • Wrong item received.
  • Product received in damaged condition.
  • Manufacturing defect.

Exchange requests must be submitted within 7 days of delivery.

The replacement product will be shipped after the returned item has been inspected and approved.

4. Refund Policy

Refunds are issued only when:

  • A replacement product is unavailable.
  • Your order is cancelled before it has been shipped.
  • The returned product passes our inspection and is approved.

Approved refunds will be processed to the original payment method within 7–10 business days after approval. Processing time may vary depending on your bank or payment provider.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your order number.
  • Clear photos of the product.
  • Photos of the packaging.
  • A brief description of the issue.

6. Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled.

7. Return Shipping

If the return is due to our error (wrong, defective, or damaged product), we will bear the return shipping cost.

If a return is approved for any other eligible reason, the customer may be responsible for the return shipping charges.

8. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

RishVeda

Email: rishvedadivine@gmail.com

Phone: +91-9426258602